Service Request


UPDATES TO OUR BUSINESS MODEL

In our aim to better serve you we are limiting the number of bikes we take in. As we transition to a more private shop environment, we will no longer accept self-scheduled service appointments. Instead, all service requests will be reviewed prior to scheduling. Once a service request has been approved by our staff, a date for drop off will be scheduled with you directly.

-Service requests made over the phone or in -person without prior notification will be redirected to this page-
Please complete the form below to request your service. 

 



CHANGES TO OUR TERMS OF SERVICE (updated Apr 3, 2024)

These changes come after years of working with some of the best customers on earth and a few of the worst. All changes are a direct result of real situations from which we feel the need to protect ourselves and our clients. See Appendix for parenthetical. ex: (a)
  1. AGREEMENT: All parties agree to the Terms of Service outlined herein. 
     

  2. ESTIMATES: Verbal and written estimates are not guaranteed (a).

  3. PAYMENT: Payment shall be considered due at time of invoicing (b). 

  4. PICKUP: Vehicles not picked up within seven (7) days of invoicing may be subject to a storage fee of $15 per day, up to ninety (90) days maximum.

  5. LATE or NON-PAYMENT: Payment shall be considered late at the close of business on the seventh (7) day after invoicing. Late payments are subject to a 15% late charge. Late charges will be applied every thirty (30) days that an invoice remains unpaid, up to a maximum of ninety (90) days. At such time the vehicle may be considered by Flying Tiger Motorcycles to be abandoned.

  6. ABANDONMENT: Unpaid invoices and/or unclaimed vehicles or property shall be considered abandoned after ninety (90) days and subject to mechanics lien or sale with or without notice.

 

Limitation of Liability: 

Flying Tiger Motorcycles LLC make no express implied warranties (including limitation, any warranty or merchantability or fitness for a particular purpose or use) regarding service provided. Information, motorcycles etc., parts, service and applications are provided to customers "as-is". Flying Tiger Motorcycles LLC will not be liable to any customer or anyone else for any interruption, inaccuracy, error or omission, regardless of cause.  

 

Right to Refuse Service:

Flying Tiger Motorcycles LLC recognizes that all customers reserve the right to a fair and reasonable expectation of service.Flying Tiger Motorcycles LLC reserves all exclusive rights and shall refuse service of any motorcycle, scooter, or similar vehicle, for reasons including but not limited to: insufficient mechanical integrity due to age, neglect, damage, prior repair, proper or improper; modification; or if the potential for bodily harm or injury exists; and may terminate any contracts or agreements without notice.

Flying Tiger Motorcycles LLC reserves all exclusive rights and shall refuse service to any customer, or their representatives, for reasons including but not limited to: libel or slander of Flying Tiger Motorcycles LLC or of any of its employees or affiliates, abusive or malicious conduct, threats of violence or retaliation, violent or retaliatory acts, theft, non-payment, or any similarly known behavior, prior to rendering or during services; and may terminate any contracts or agreements with notice.

 

Appendix:

(a): Any price named in an estimate, written or otherwise, is an approximation of the project requirements as described by the client. The actual cost may change after all of the project elements have been negotiated and finalized by Flying Tiger Motorcycles. The client will be informed of any changes in cost in advance of work performed. Any requested changes by the client may lead to additional charges, which the client agrees to pay upon approval.

(b): Partial payments may be accepted. Any remaining balance is due within seven (7) days of the final invoice date, which will be provided to the client within 7 days after the project has been completed.